Many organisations struggle with standardisation. Resources are poured into documentation updates, but there are few real changes in how work gets done on the shop-floor. There is a lot of effort, but little in the way of tangible payback. Standardisation is a marathon, not a sprint. It’s hard to keep yourself and others motivated to maintain the pace without showing results. To a better ‘bang out of the standardisation buck’ leaders should rethink how they communicate and structure their teams’ standardisation efforts.
This Supervisor Academy Coaching Minute discusses why and how TWI Job Instruction element should be used to connect the written work standard with the actual practice on the shop floor. TWI JI teaches the technique of delivering effective on-the-job training that ensures people reliably perform a task exactly the way it should be done to get consistently good results.