Training within Industry (TWI) is the most successful supervisor training program ever created for industry and service. Millions of supervisors have developed advanced leadership and improvement skills by attending TWI training and applying the skills back at their workplaces to improve quality, service speed, productivity and staff engagement.
After 70 years delivering outstanding results at Toyota and other Japanese companies, TWI is has been re-discovered in the West, and again become a training in high demand with companies in the UK, Ireland, the United States and world-wide. In industry and service, many senior managers have come to realise that making a significant and sustainable impact in operations performance depends on their ability to improve the skills of their first-line leaders and their teams.
It’s easy to see why Training within Industry is so popular. TWI training provides skills which are:
quick to learn
made to improve performance quickly, if you follow the method
designed to transform habits and leave a lasting impact
made to rapidly bring everyone in a plant or office up to speed
easy to bring and scale in-house, with a rigorous TWI train-the-trainer program to develop your own company trainers
Training within Industry programs develop essential supervisor skills:
TWI Job Instruction develops the skill in passing on know-how and standardising methods
TWI Job Methods develops the skill in improving and simplifying operations processes
TWI Job Relations develops the skill leading, resolving conflicts and improving employee motivation
TWI Job Safety develops the skill in spotting and removing risks in people and processes
TWI Problem Solving develops the skill in removing root-causes of complex problems quickly and permanently