Many organisations struggle to make the concept of daily, continuous improvement a reality. Improvement projects are in the hands of dedicated specialists, target big-step improvement and take a long time to complete. Front line employees & their supervisors are hard to get on board. Improvement is slow.
To get to daily improvement, we need to change people’s routines. Skills and habits are developed through repetition of simple patterns. In contrast, typical Lean training raises awareness but often does not lead to changed habits. Just knowing about something is not enough to make people act differently. As the Lean saying goes:
‘You can’t think your way to a new way of acting, but you can act your way to a new way of thinking.’
Kata (a term borrowed from martial arts) are practice routines that develop skills to the point that they become automatic, sub-conscious & easy.
Toyota Kata develops the improvement & leadership skills that enable fast-paced, daily improvement. It enables organisations to:
Quickly engage their workforce in continuous improvement
Grow their improvement capability (real, hands-on skills) & capacity (more people, more often)
Deploy operations strategy faster
Accelerate process stabilisation & Operations Excellence efforts
Our Toyota Kata training develops three fundamental supervisor skills:
Running fast-paced experiments to rapidly close performance gaps
Aligning team & improvement priorities with operations strategy
Coaching them to use the Improvement Kata effectively